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Overall: ★★★★☆ 4.15 / 5 (over 11,600 reviews)
Location: 4.32 | Room: 4.09 | Breakfast: 4.43 | Bath: 4.00
Best for: Travelers who want the shortest possible walk to Yokohama Arena, full stop, and a king bed option.
Not ideal for: Travelers who want a shared public bath, or who arrive right at 15:00 on an event day without checking for the numbered-ticket system.
Typical price range: From about ¥12,500/night (varies by season and event demand).
Shin-Yokohama Prince Hotel is a cylindrical high-rise about 2–3 minutes from Yokohama Arena — some upper-floor rooms even look directly down on the venue. With over 11,600 reviews, it has the largest review count of any hotel in our comparison, and a live-cooking breakfast buffet with a carved roast-beef station that’s rated 4.43/5.
This review pulls together the English-language quick facts, guest review trends, and drawbacks we researched for our 5-hotel comparison guide for Yokohama Arena, and goes deeper on what to expect if you book this specific hotel.
Key hotel facts
Photo credit: Rakuten Travel
- Location: About 2 minutes to Yokohama Arena; some upper-floor rooms look directly down on the venue
- Room size: 16.9–33.8 m² (182–364 sq ft) across most categories
- Bed options: A king bed is available in the Deluxe King Room (33.8 m²)
- Bath: No public bath — in-room tub only
- Luggage storage: Free at the 1F guest counter, before check-in and after checkout, no reservation needed (valuables, fragile items, and food excluded)
- Laundry: Coin laundry on 2F, guests only (¥300 wash with auto detergent/softener, ¥100 dryer)
Location and walking difficulty
Nothing else in our comparison gets you closer — about 2 minutes to Yokohama Arena. One guest specifically noted their room looked straight down on the arena, letting them watch the exit line before deciding when to head down, and another said they could relax in the room until close to showtime and were back well before the worst of the crowd cleared.
Room size, bed options, and luggage space
Rooms run 16.9–33.8 m² (182–364 sq ft) across most categories, and this is the one hotel in our Yokohama Arena comparison with a confirmed king bed — the Deluxe King Room at 33.8 m². If a king bed matters to your trip, this is the pick among the five. The free luggage-storage counter on 1F is a genuine convenience if you land early or want to sightsee after checking out.
Bathroom and room facilities, and tattoo/bath policy
There’s no public bath here — bathing is in-room only, and the hairdryer/towel setup was described as basic by a couple of reviewers. The in-room tub itself gets good marks, described as “wide enough to really soak” — bring your own toiletries if you’re particular, and there’s a 7-Eleven inside the building for anything you forgot. We did not find a published tattoo policy for any wellness facility, since there is no public bath to navigate.
English support
TripAdvisor reviews describe staff as multilingual, covering English, Chinese, and Japanese — one of the more reassuring English-support signals among the five hotels in our comparison.
Breakfast and dietary options
The live-cooking breakfast buffet, including a carved roast-beef station, is rated 4.43/5 — among the highest breakfast scores in our comparison. We did not find confirmation of dedicated vegetarian, vegan, or allergy-labeled options; ask at the front desk if you have dietary restrictions.
Airport access
Haneda Airport is about 45 minutes away via a direct Keikyu limousine bus that stops at the hotel itself, for roughly ¥1,000.
Luggage storage and delivery
- Free luggage storage at the 1F guest counter, available both before check-in and after checkout, no reservation needed.
- Valuables, fragile items, and food are excluded from storage (official FAQ).
- Coin laundry on 2F, guests only, ¥300 wash with auto detergent/softener plus ¥100 dryer — useful for a multi-day trip around a show.
Common complaints from previous guests
The quotes below are a summary of review trends and may not reflect the current situation.
“Checked in early, relaxed in the room until showtime, and was back well before the worst of the crowd cleared.” / “Our room looked straight down on the arena, so we could watch the exit line before deciding when to head down.” / “Picked up our stored luggage right at checkout and made our shinkansen with time to spare.”
- A 2021 trip report described a 40-minute check-in wait on an event day, even with an 8-person front desk working the line.
- Ask at the front desk about the numbered-ticket system as soon as you arrive on a show day — guests who got one skipped the walk-up line entirely.
- There’s no public bath here — bathing is in-room only, and the hairdryer/towel setup was described as basic by a couple of reviewers.
- The in-room tub itself gets good marks (“wide enough to really soak”). Bring your own toiletries if you’re particular, and there’s a 7-Eleven inside the building for anything you forgot.
What the booking sites do not clearly explain
- Standard listings rarely mention the numbered-ticket system for event-day check-in — ask at the desk the moment you arrive.
- Only one room category (Deluxe King) has a king bed; most rooms use narrower Japanese-standard beds.
- There’s no public bath despite the hotel’s upscale feel — bathing is in-room tub only.
Who should avoid this hotel
- Travelers who want a shared public bath or onsen after the show.
- Anyone who wants to skip the possibility of a check-in line without asking about the numbered-ticket system.
- Guests who want premium hairdryer/amenity quality as standard.
Better alternatives nearby
If Shin-Yokohama Prince Hotel isn’t quite the right fit, four other hotels in our comparison guide cover different priorities:
- Shin-Yokohama Grace Hotel — check-in until 5:30am, better if your show might run very late.
- Super Hotel Shin-Yokohama (Hanamizuki Hot Spring) — a real carbonated-spring bath, better if a soak matters more than proximity.
- Shin-Yokohama Kokusai Hotel — the lowest price point among the more central hotels, better for budget-first travelers.
- Shin-Yokohama Fujiview Hotel Spa & Residence — a genuine natural hot spring at one of the lowest rates on the list.
See the full side-by-side comparison, including price, access, and drawbacks for all five, in our Yokohama Arena hotel guide.
Where to book
Frequently asked questions
- How close is this hotel to Yokohama Arena?
About 2 minutes — the closest of any hotel in our comparison. Some upper-floor rooms even look directly down on the venue.
- Is check-in slow on event days?
It can be — a 2021 trip report described a 40-minute wait even with 8 staff working the desk. The hotel hands out numbered tickets on event days to manage the line, so ask at the front desk as soon as you arrive.
- Is there a king-size bed?
Yes, in the Deluxe King Room (33.8 m²) — the only confirmed king bed among the five hotels in our Yokohama Arena comparison.
- Can I store luggage before check-in or after checkout?
Yes, free at the 1F guest counter, both before check-in and after checkout, with no reservation needed. Valuables, fragile items, and food are excluded.
- Are the prices and details in this review still accurate?
Rates, plan details, and check-in policies can change depending on the event and season. Please confirm the latest information with the hotel or your booking site before you reserve.